Support

How to Reach Us

For questions, problems or feedback, email purrweb.services@gmail.com. Include the app name (Text to Speech: Read TXT & PDF), your device model and operating system version, and a short description of what happened. Do not send the text of your documents unless we ask for it.

There is no guaranteed response time, but messages are read and answered as resources allow.

• purrweb.services@gmail.com

Common Questions

• Why is my PDF not supported? Text extraction needs a text layer. Scanned pages and image-only PDFs have no text layer and cannot be read aloud by text extraction.
• Which voices can I use? The system voices installed on your device. Voice availability and languages depend on your operating system; check your device's voice settings.
• Can I listen offline? The App itself works with the files on your device. Whether a specific voice needs a network connection depends on your operating system and the selected voice, so check the voice settings on your device when offline listening matters to you.
• Where are my documents stored? On your device, in the App's storage. Deleting a document from the library removes it; uninstalling removes the rest.
• Does playback keep my place? Yes. Your position is saved when playback pauses, is interrupted, or changes speed, and background playback with system media controls is supported where your device provides them.
• How do I request deletion of my data? The App keeps no account and no server-side data about you. Uninstall the App to remove everything stored on the device. For questions about analytics records, email us; identifiers are random and may not be matchable to you.

Related Documents

The Privacy Policy describes data handling in detail, including how system voices can process your text. The Terms of Use describe the rules for using the App.

• Privacy Policy
• Terms of Use